Starbucks has issued another public apology, this time after an incident involving members of the Tempe Police Department in Arizona.
In a statement issued on Friday, Tempe Officers Association stated that six officers had walked into a Starbucks on July Fourth to have some coffee. However, the group was approached by a barista who told them that a customer "did not feel safe" because of their presence.
According to the official statement:
"The barista asked the officers to move out of the customer’s line of sight or to leave." They chose to leave.
"This treatment of public safety workers could not be more disheartening. While the barista was polite, making such a request at all was offensive. Unfortunately, such treatment has become all too common in 2019."
Tempe Police Department added: "We know this is not a national policy at Starbucks Corporate and we look forward to working collaboratively with them on this important dialogue."
The department expressed its strong sentiments in a tweet: "Don't appreciate @Starbucks asking our #Tempe cops to leave your establishment on the #4thofjuly2019. Several of those cops are #veterans who fought for this country! #ZeroRespect."
Rossan Williams, Starbucks Executive Vice President and President of U.S. Retail, released a statement on Saturday, stating that she had already spoken with the police chief.
"When those officers entered the store and a customer raised a concern over their presence, they should have been welcomed and treated with dignity and the utmost respect by our partners (employees). Instead, they were made to feel unwelcome and disrespected, which is completely unacceptable," Williams' statement read.
She added: "Our partners rely on your service and welcome your presence, which keeps our stores and the community a safe and welcoming place. What occurred in our store on July 4 is never the experience your officers or any customer should have, and at Starbucks, we are already taking the necessary steps to ensure this doesn't happen again in the future."